Returns & Exchanges
At Geartrade, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your refund is handled quickly and efficiently.
Initiate Your Return
Log into your Geartrade account, navigate to your order history, and select the items you wish to return to generate a unique Return Authorization number.
Package Your Items
Securely place the apparel in its original packaging with all designer tags attached, ensuring the items are unworn and free of any marks or odors.
Attach Shipping Label
Print the prepaid shipping label provided in our returns portal and affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing